The vast majority
of lenders are owned and managed by legitimate professionals. But
fraudulent loan brokers and other individuals misrepresenting the
availability of credit and credit terms definitely are in business.
One of their favorite strategies is the "advance-fee"
loan. That's when they guarantee you'll get a loan or other type
of credit - but you must pay before you apply.
Recognizing
An Advance-Fee Loan Scam
Advertisements that promise loans generally appear in the classified
section of local and national newspapers and magazines, and on the
Internet. They also may appear in radio advertisements, on local
cable stations, and in flyers circulated in neighborhoods, shopping
centers and at military bases. Often, these ads feature "900"
numbers, which result in charges on your phone bill, or toll-free
"800" numbers. Unfortunately, advertising in recognized
media outlets or on the Internet does not guarantee the legitimacy
of the company behind the ad. In addition, these companies often
use delivery systems other than the U.S. Postal Service, such as
overnight or courier services, to avoid detection and prosecution
by postal authorities.
Some companies
claim they can guarantee you a loan for a fee paid in advance. The
fee may range from $100 to several hundred dollars. Indeed, small
businesses have been charged as much as several thousand dollars
as an advance fee for a loan. Whether you are an individual consumer
or an owner of a small business, the result is the same: you don't
get your money; the con artist does. And once con artists get your
money, they disappear.
Don't confuse
a legitimate pre-approved credit offer with a legitimate pre-qualified
offer from mortgage brokers, banks, savings and loans, and credit
unions. A pre-approved offer requires only your verbal or written
acceptance. A pre-qualified offer means you've been selected to
apply. However, you still must go through the normal application
process, and you still can be turned down.
Protecting Yourself
According to the Telemarketing Sales Rule, if someone guarantees
or suggests that there is a strong chance they can get or arrange
a loan or other form of credit for you, it's against the law to
ask you to pay - or accept payment - for their service until you
get your loan or credit.
Here are some
points to keep in mind before you respond to ads that promise easy
credit, regardless of your credit history:
Legitimate lenders
never "guarantee" or say that you are likely to get a
loan or a credit card before you apply, especially if you have bad
credit, no credit, or a bankruptcy.
If you apply for a real estate loan, it is accepted and common practice
for lenders to request payment for a credit report or appraisal.
However, legitimate lenders never ask you to pay for processing
your application.
Never give your credit card account number, bank account information,
or Social Security Number over the telephone or Internet unless
you are familiar with the company and know why the information is
necessary.
If you don't have the offer in hand or confirmed in writing and
you are asked to pay, don't do it. It's fraud and it's against the
law.
If You Are A Victim
If you think you've been a victim of an advance-fee loan scam, contact
your local consumer protection agency, state Attorney General or
local Better Business Bureau (BBB) to report the company.
The FTC works
for the consumer to prevent fraudulent, deceptive and unfair business
practices in the marketplace and to provide information to help
consumers spot, stop and avoid them. To file a complaint or to get
free information on consumer issues, visit www.ftc.gov or call toll-free,
1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters
Internet, telemarketing, identity theft and other fraud-related
complaints into Consumer Sentinel, a secure, online database available
to hundreds of civil and criminal law enforcement agencies in the
U.S. and abroad.
FEDERAL TRADE COMMISSION FOR THE CONSUMER
1-877-FTC-HELP www.ftc.gov
Finding Low-Cost
Help for Credit Problems
It's a good idea to try to solve your debt problems with your creditors
as soon as you realize you won't be able to make your payments.
If you can't resolve your credit problems yourself or need additional
help, you may want to contact a credit counseling service. There
are nonprofit organizations in every state that counsel and educate
individuals and families on debt problems, budgeting and using credit
wisely. These organizations work directly with your creditors to
help resolve your debt problems by negotiating a repayment schedule
that is affordable for you and acceptable to the creditor. There
is little or no cost for these services.
Universities,
military bases, credit unions, and housing authorities also may
offer low- or no-cost credit counseling programs. Check the white
pages of your telephone directory for a service near you.
For More Information
To learn about your rights under the Telemarketing Sales Rule and
how to protect yourself from fraudulent telephone sales practices,
request a free copy of Straight Talk About Telemarketing. Contact:
Consumer Response Center, Federal Trade Commission, 600 Pennsylvania
Avenue, NW, Washington, DC 20580; toll free, at 1-877-FTC-HELP (382-4357);
TDD 1-866-653-4261.
The following
organizations have additional information.
American Financial
Services Association
Education Foundation
919 Eighteenth Street, NW
Washington, DC 20006
www.afsaef.org
National Association
of Consumer Agency Administrators
1010 Vermont Avenue, NW, Suite 514
Washington, DC 20005
Navy Personnel
Command
Personnel and Family Readiness (PERS-662C3)
5720 Integrity Drive, Building 768
Millington, TN 38055-6620